Welcome to 4G WORLD 2010!
Chicago, October 18 -21, 2010
Register NOW and save $200.
Use priority code: 4GWEM1
Welcome to 4G World™, the largest conference and expo covering the entire 4G World Social Media ecosystem of next-generation technologies that enable the mobile Internet revolution, including mobile network infrastructure, advanced devices, applications and content. It's in Chicago, a favorite area to bring your family while you work.
4G World 2010 includes broad industry support from the entire ecosystem of operators, vendors, analysts/researchers, associations and media channels. In all, we expect to have more than 250 sponsors and exhibitors participating, 10,000+ attendees and more than 150 members of the press. This year we are pleased to announce our early line-up of business leaders who together are paving the path towards 4G. These include executives from Sprint, AT&T, Clearwire, KDDI, T-Mobile, MetroPCS, nPhase, Ericsson, FCC, Qualcomm, Samsung, Motorola, Nokia Siemens, Alvarion and Huawei and other major players.
Read more ...
DIDXchange is a media partner for 4G World in Chicago, Illinois. See http://www.didx.net/events for all IP communications-related events we encourage you to participate in for information gathering and successful business development.
Written by Suzanne Bowen.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world.
Thursday, May 27, 2010
Can't Afford Santo Domingo Real Estate? Buy a Phone Number
An excellent alternative to buying an office in Dominican Republic is to buy a local DID (direct inward dialing, better known as ... phone number). If the reader is a wholesale service provider of telecommunications, join www.didx.net to buy and resell to valuable clients. Readers who are expatriates, a students studying abroad, tourists, businesspeople with a current or potential market in D.R., etc... should ask the telecommunications service provider if they are a member of http://www.didx.net/. If yes, Santo Domingo phone numbers and numbers from thousands of cities and 70 other countries are available! (Watch videos on Youtube of providers who are members of DIDX ** who can provide you with international phone numbers.)
What is so great about Santo Domingo? Why would anyone want to have a local presence via a local phone number in Santo Domingo event though they work and/or reside in another country?
Santo Domingo, also known as Santo Domingo de Guzmán, is the capital and largest city in the Dominican Republic. It is also the largest city in the Caribbean, with a metropolitan population of 2,253,437 in 2006. The city is located on the Caribbean Sea, at the mouth of the Ozama River.
The tropical trade winds keep the temperature at a lovely comfortable range of 70s - 80s F year around.
Many international firms or even headquarters in Santo Domingo because of its geographic location, government stability and healthy economy.
Dominican Republic's telecommunications system is privatized and integrated with the USA system which is another reason it is able to fully compete globally. Codetel is the main telecom and owned by América Móvil and before that Verizon. Other mobile and landline providers include Claro, Tricom, Viva, and Orange.
It's an exciting place to vacation because of also the Zona Colonial District's numerous museums and architecture as well as the many parks, malls and recreational areas.
Famous people from Santo Domingo include Julio Iglesias (Spanish singer) and numerous baseball players. "Pregúntale" ... us at DIDXchange for any guidance you need with buying and/or selling DID wholesale among now 17,000+ other providers!
** One provider with DIDX vendor ID 717074 (with a vendor rating of 3) offers Santo Domingo at $6 setup and $6/month which includes 10,000 incoming minutes. This vendor has zero technical issues so far but is new on DIDX. All buyers of the phone numbers from this vendor have a good experience so far.
Written by Suzanne Bowen.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. Sign up at http://www.didx.net/signup and enjoy the simplicity of a few basic interop tests and terms and conditions to get started buying and/or selling direct inward dialing over SIP or IAX. Visit with us for business development at conferences listed at http://www.didx.net/events.
Monday, May 10, 2010
Jimmy Buffet Wants Fruitcake, Customers want CNAM
Jimmy Buffet wants his fruitcake, and customers want their CNAM!
How CNAM DIP compensation works? What is this thing called "DIP" that telecommunications providers discuss?
It is where telecom companies exchange caller ID information in relation to the associated phone number (DID, or direct inward dialing). How does this work? It provides the "calling name" and call number, visible on a hard phone LCD or soft phone display, to caller ID subscribers. Each incoming call you receive on your phone number that supports caller ID... the local phone company who is receiving the call (your phone company) compensates the phone company that the call originated from for what service? Providing them with CNAM which is caller name.
Each of these CNAM “DIP” transactions is fee-based. Each time you “DIP” into the database, the originating telecom is compensated. So if Company A's customer dials 1-850-432-7411, then the Company B who provides 1-850-432-7411 has to pay Company A a fee for each call.
Having CNAM helps you and me to get the person who could answer the call to do exactly that, answer it!!!! It basically correctly sets caller ID to city and state.
For every Tom, Dick and Harry, you and me ... we have experienced anger or distrust when we see "unknown," "private," or some other nondescript caller ID when someone calls us.
There is another side to this issue. Some carriers take longer to recognize caller ID changes from other carriers, and so do not DIP right away. Why would they do this? The rumor is that they are prolonging the amount of time before they have to start paying CNAM fees for that phone number. Meanwhile, the owner of the phone number is angry because they WANT THEIR CNAM! The phone number owner (the end user) is angry with his provider. It makes a very stressful world until resolved.
Written by Suzanne Bowen, VP Super Technologies, Inc., DIDX
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. Follow DIDX on Twitter. Join the networking group on Facebook. Link with the DIDX team on Linkedin business networks. Check the events that DIDX sponsors. Consult the DIDX knowledge base.
How CNAM DIP compensation works? What is this thing called "DIP" that telecommunications providers discuss?
It is where telecom companies exchange caller ID information in relation to the associated phone number (DID, or direct inward dialing). How does this work? It provides the "calling name" and call number, visible on a hard phone LCD or soft phone display, to caller ID subscribers. Each incoming call you receive on your phone number that supports caller ID... the local phone company who is receiving the call (your phone company) compensates the phone company that the call originated from for what service? Providing them with CNAM which is caller name.
Each of these CNAM “DIP” transactions is fee-based. Each time you “DIP” into the database, the originating telecom is compensated. So if Company A's customer dials 1-850-432-7411, then the Company B who provides 1-850-432-7411 has to pay Company A a fee for each call.
Having CNAM helps you and me to get the person who could answer the call to do exactly that, answer it!!!! It basically correctly sets caller ID to city and state.
For every Tom, Dick and Harry, you and me ... we have experienced anger or distrust when we see "unknown," "private," or some other nondescript caller ID when someone calls us.
There is another side to this issue. Some carriers take longer to recognize caller ID changes from other carriers, and so do not DIP right away. Why would they do this? The rumor is that they are prolonging the amount of time before they have to start paying CNAM fees for that phone number. Meanwhile, the owner of the phone number is angry because they WANT THEIR CNAM! The phone number owner (the end user) is angry with his provider. It makes a very stressful world until resolved.
Written by Suzanne Bowen, VP Super Technologies, Inc., DIDX
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. Follow DIDX on Twitter. Join the networking group on Facebook. Link with the DIDX team on Linkedin business networks. Check the events that DIDX sponsors. Consult the DIDX knowledge base.
Friday, May 7, 2010
Meet in the Africa Room at ITW 2010 in Washington DC
Gateway Communications Sponsors
The Africa Room, ITW 2010
Marriott Foyer, Mezzanine Level
(First sign up to attend ITW. Then register to meet with The Africa Room. Come by and see DIDX at meeting table A378, Hall A. Email sales @ didx.net asap for an appointment. Look for Suzanne with the blond hair in a DIDX polo, the pile of mobile phone holders she's giving away, or call her Motorola Droid.
Reasons to meet Gateway at the Africa Room:
First, they say they are number one in pan-African connectivity. Second, they say they connect over 580 million people across over 40 African countries with unparalleled, continent wide infrastructure.
Third, they say they have over 50 satellite transponders and 24 dedicated teleports offering you the greatest coverage of Africa.
Their focus is on Africa, so they look to provide valuable services tailored to your unique African requirements. They have skilled engineers and account managers across 14 African countries offering you all the local support you need. Does that mean for outsourcing? Just wondering. We're meeting with them.
Hope you get a chance also. Just message them at jean.collins @ gatewaycomms.com with subject: Please contact me to schedule a meeting at ITW 2010
.... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. Follow us on Twitter ... @rehan33 @suzannebowen @justmuneeb @didx
The Africa Room, ITW 2010
Marriott Foyer, Mezzanine Level
(First sign up to attend ITW. Then register to meet with The Africa Room. Come by and see DIDX at meeting table A378, Hall A. Email sales @ didx.net asap for an appointment. Look for Suzanne with the blond hair in a DIDX polo, the pile of mobile phone holders she's giving away, or call her Motorola Droid.
Reasons to meet Gateway at the Africa Room:
First, they say they are number one in pan-African connectivity. Second, they say they connect over 580 million people across over 40 African countries with unparalleled, continent wide infrastructure.
Third, they say they have over 50 satellite transponders and 24 dedicated teleports offering you the greatest coverage of Africa.
Their focus is on Africa, so they look to provide valuable services tailored to your unique African requirements. They have skilled engineers and account managers across 14 African countries offering you all the local support you need. Does that mean for outsourcing? Just wondering. We're meeting with them.
Hope you get a chance also. Just message them at jean.collins @ gatewaycomms.com with subject: Please contact me to schedule a meeting at ITW 2010
.... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. Follow us on Twitter ... @rehan33 @suzannebowen @justmuneeb @didx
Thursday, May 6, 2010
Eavesdrop on DIDX Customer Service
I changed the customer's name to protect the privacy of the client. The results let you eavesdrop on what DIDX customer service is like. We are constantly aiming to make the wholesale experience as excellent as possible.
---------- Forwarded message ----------
From: Nauman
Date: Thu, May 6, 2010 at 1:46 PM
Subject: Re: tests - Account #XXXXXX
To: New DIDX member we'll call Jonathan
Hey Jonathan,
We should be thanking you for choosing Didx.net as your service partner.
Looking forward to seeing you trading actively on our platform.
On Thu, May 6, 2010 at 11:36 PM,wrote:
Thanks for the unexpected efforts on IM even. I will send this info to Rao Gonzalez (our Technical Manager) to start the process.
Jonathan
-----Original Message-----
From: Nauman
To: New DIDX member we'll call Jonathan
Cc: Rao Gonzalez
Sent: Wed, May 5, 2010 2:35 pm
Subject: Re: tests - Account #XXXXXX
Dear Jonathan,
Your account is activated and you are ready to buy DIDs. If you need any assistance regarding DIDs please make a complaint ticket through your inbox and the support staff will look into it.
Wishing you happy trading.
On Wed, May 5, 2010 at 11:19 PM,wrote:
Hi Rao,
Good work. I'm on an airplane right now, waiting on the Tarmac due to delays. Try and call Nauman at DIDX at his direct number. If you get a voice mail, try calling Muneeb (Operations Manager) at his direct line and he will help you. Let me know if you need me to call Nauman.
Thanks,
Jonathan
-----Original Message-----
From: Rao Gonzalez
To: Nauman
Cc: New DIDX member
Sent: Wed, May 5, 2010 11:03 am
Subject: tests
Hi Nauman,
I've just completed performing a couple of tests. We setup the DID, forwarded it to our server and set it up as a calling card number. We tested the number successfully, it gave us the account balance and everything is looking good!..
Can you please proceed now to activate our account? We're eager to get this started. Contact us on IM as soon as you can.
Thank You,
_______________________________________________
Rao Gonzalez
Systems Administrator
Voip Everywhere, Inc.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. You can follow DIDX on Twitter or Facebook. Meet us at global conferences. See http://www.didx.net/events, and check our knowledge base. Sign up to buy and/or sell SIP DID phone numbers on a wholesale level (at least 50 purchased and at least 500 domestic to sell or at least 50 international to sell.
---------- Forwarded message ----------
From: Nauman
Date: Thu, May 6, 2010 at 1:46 PM
Subject: Re: tests - Account #XXXXXX
To: New DIDX member we'll call Jonathan
Hey Jonathan,
We should be thanking you for choosing Didx.net as your service partner.
Looking forward to seeing you trading actively on our platform.
On Thu, May 6, 2010 at 11:36 PM,
Thanks for the unexpected efforts on IM even. I will send this info to Rao Gonzalez (our Technical Manager) to start the process.
Jonathan
-----Original Message-----
From: Nauman
To: New DIDX member we'll call Jonathan
Cc: Rao Gonzalez
Sent: Wed, May 5, 2010 2:35 pm
Subject: Re: tests - Account #XXXXXX
Dear Jonathan,
Your account is activated and you are ready to buy DIDs. If you need any assistance regarding DIDs please make a complaint ticket through your inbox and the support staff will look into it.
Wishing you happy trading.
On Wed, May 5, 2010 at 11:19 PM,
Hi Rao,
Good work. I'm on an airplane right now, waiting on the Tarmac due to delays. Try and call Nauman at DIDX at his direct number. If you get a voice mail, try calling Muneeb (Operations Manager) at his direct line and he will help you. Let me know if you need me to call Nauman.
Thanks,
Jonathan
-----Original Message-----
From: Rao Gonzalez
To: Nauman
Cc: New DIDX member
Sent: Wed, May 5, 2010 11:03 am
Subject: tests
Hi Nauman,
I've just completed performing a couple of tests. We setup the DID, forwarded it to our server and set it up as a calling card number. We tested the number successfully, it gave us the account balance and everything is looking good!..
Can you please proceed now to activate our account? We're eager to get this started. Contact us on IM as soon as you can.
Thank You,
_______________________________________________
Rao Gonzalez
Systems Administrator
Voip Everywhere, Inc.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world. You can follow DIDX on Twitter or Facebook. Meet us at global conferences. See http://www.didx.net/events, and check our knowledge base. Sign up to buy and/or sell SIP DID phone numbers on a wholesale level (at least 50 purchased and at least 500 domestic to sell or at least 50 international to sell.
DIDX Constantly Surveys SIP DID Members for How to Improve
The DIDX care team aims to take each of its 16,000 + buyer and seller members seriously. We know that time is money, and to make dreams come true, deadlines have to be met. We talk to you every day, from the CEO to the VP to the technical and sales managers to the interns in our company to the same in yours.
Recently we compiled answers to a survey asking for our strengths, weaknesses and suggestions. These were the most mentioned of each.
Strengths:
- Good coverage and sometimes rare countries.
- Excellent prices for most destinations with the wide global footprint in one location.
- Provider Rating 0-8 with 8 as highest and 5-8 as good and often preferred by buyers using the free API.
- Trouble ticket system is not bad. It has more and more features like excellent advanced search such as for vanity numbers, certain price range, and fax-able.
- Good marketing of your services online and at conferences.
- Customer service * is quick ** as in immediately to 24 hours usually.
- Choice is huge. Choice includes DID areas, quality level, vendors (not just one each country), features, pricing, and how priced.
Weaknesses:
- Rating is not always a security, some providers that are rated high should be rated lower.
- The DIDX website is slower than it should be.
- Need to concentrate on customer service as fast as possible.
- Correct the English on the websites to mechanically correct and to make more sense to most people.
We listen. We are working on the suggestions and notices. We talk your wishes too. Just click the "Make a Wish" button in your SIP DID DIDXchange portal and tell us what you would like changed or made better in any way, new features, re-arrangement of appearance of any page, etc.
* Comments on Muneeb Iqbal, DIDX care team member by David Frenkel on Youtube.
** Comments on Nauman Syed, DIDX care team member by Roger Flowers of Gagaphone on DIDX podcasts and iTunes IP communications podcast.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world.
Recently we compiled answers to a survey asking for our strengths, weaknesses and suggestions. These were the most mentioned of each.
Strengths:
- Good coverage and sometimes rare countries.
- Excellent prices for most destinations with the wide global footprint in one location.
- Provider Rating 0-8 with 8 as highest and 5-8 as good and often preferred by buyers using the free API.
- Trouble ticket system is not bad. It has more and more features like excellent advanced search such as for vanity numbers, certain price range, and fax-able.
- Good marketing of your services online and at conferences.
- Customer service * is quick ** as in immediately to 24 hours usually.
- Choice is huge. Choice includes DID areas, quality level, vendors (not just one each country), features, pricing, and how priced.
Weaknesses:
- Rating is not always a security, some providers that are rated high should be rated lower.
- The DIDX website is slower than it should be.
- Need to concentrate on customer service as fast as possible.
- Correct the English on the websites to mechanically correct and to make more sense to most people.
We listen. We are working on the suggestions and notices. We talk your wishes too. Just click the "Make a Wish" button in your SIP DID DIDXchange portal and tell us what you would like changed or made better in any way, new features, re-arrangement of appearance of any page, etc.
* Comments on Muneeb Iqbal, DIDX care team member by David Frenkel on Youtube.
** Comments on Nauman Syed, DIDX care team member by Roger Flowers of Gagaphone on DIDX podcasts and iTunes IP communications podcast.
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world.
Tuesday, May 4, 2010
Learn from Wateen, Ministry of IT, TRG Pakistan, Ovex, Acision at CONNECT IT
How can you register for the May 8-10, 2010 Connect IT in Karachi, Pakistan? Print the form below and follow directions or contact on Connect IT site. Be sure to CONNECT on Facebook, Linkedin and TelecomYou! Look for a podcast with CONNECT IT participants soon on iTunes.
Besides meeting with companies and groups like Acision, Cisco, Wateen, PSEB, PASHA, DIDX, Warid Telecom, and Zong, what can you learn and do at CONNECT IT in Karachi, Pakistan?
Monday, May 3, 2010
Eavesdrop on Recent Conversation with Potential New International DIDX SIP Vendor
The following is a copy of a recent discussion with a potential DID vendor for a new country to be available on DIDX. This is typical of potential vendors abroad (outside the USA) who have just now heard of DIDX.net. This one heard of DIDX.net from meeting us at several conferences around the world and recently decided to get started. That's good news for 16,000+ providers using DIDX.
...
In order to provide a good rate plan, I need certain information about your client's case.
- What will the number be used for ? Audio conferencing bridge in the country of the user that the DID belongs to? Call forwarding to a destination number? Calling card services? For connection to SIP trunking servers? Or just for normal enterprise customers' business needs like sales enquiries and customer services?
- Is your existing client using "pick your nation" phone numbers now? If yes, how's their existing traffic volume per month? What are the existing problems in using the "pick your nation" 800 toll free or type DID numbers?
- In order to give you the rates, also advise where will our calls terminate to? USA, Canada, or somewhere else? The reason is this different country destinations will have different rate plans.
- How soon will your customer want this service to be up and running?
- How soon will your company want to set up the test?
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world.
...
In order to provide a good rate plan, I need certain information about your client's case.
- What will the number be used for ? Audio conferencing bridge in the country of the user that the DID belongs to? Call forwarding to a destination number? Calling card services? For connection to SIP trunking servers? Or just for normal enterprise customers' business needs like sales enquiries and customer services?
- Is your existing client using "pick your nation" phone numbers now? If yes, how's their existing traffic volume per month? What are the existing problems in using the "pick your nation" 800 toll free or type DID numbers?
- In order to give you the rates, also advise where will our calls terminate to? USA, Canada, or somewhere else? The reason is this different country destinations will have different rate plans.
- How soon will your customer want this service to be up and running?
- How soon will your company want to set up the test?
... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? If not, find out how to get your telephone company to offer phone numbers from around the world.
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