Monday, March 14, 2016

E.164 Compliant Phone Numbers Crucial to Business

All DIDX VoIP (SIP) DID phone number traffic is E.164 compliant, including E.164 country codes intact and in most cases, prefixed with the character "+." The vendors that make available DID phone numbers for sale on DIDX are responsible for the compliance. A telephone number is a series of digits (sometimes represented by alpha characters)

To be E.164 compliant:

1. A telephone number may include up to 15 digits.
2. The first part of the telephone number is the country code (one to three digits)•The second part is the national destination code (NDC)•The last part is the subscriber number (SN)•The NDC and SN together are collectively called the national (significant) number

An international E.164 number must include all of expected information shared in the above list for the successful routing of a call to any particular subscriber on a nation's public telephone network.

What happens when a call is not set up by E.164 rules? Imagine you are in Tokyo. You normally will call the DID phone number of your customer in Santa Clara, California +1-669-XXX-XXXX, where the international calling code you will dial before the prefixed "+" sign is "00." If the DID phone number is coded within the routing without the "+" sign, the call will not complete. People call each other to communicate, so an important job of communications service providers is the make sure calls can complete.

Interesting trivia:
As of January 2015 world population, since one could have as many as 15 digits in a number of many combinations, there were at least 100 trillion possible E.164 phone numbers, more than 10,000 for each human being! How many E.164 phone numbers could each human have now (as many as 15 digits in a number of combinations) with a mid-2016 world population predicted of 7,404,976,783?



... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Friday, March 4, 2016

How IP Communications Business Enables Tourism with Toll-Free and DID Phone Numbers

TFN, toll-free numbers, and VoIP DID numbers play an important part in the success of communications for the business and personal tourism industry, especially for the players (motels, hotels, cruises, events and other tourism and travel-related types) who want to gain new customers in certain or expanded geographical areas and keep those customers. There are businesses that specifically meet the communications needs of the tourism industry. Let's find out how. Let's call the vendor in a typical scenario "SmartRoute," a Canada-based IP communications company, and the customer "Diamond Continental," the most famous hotel in a developing country.

SmartRoute provides Diamond Continental with a tollfree USA phone number so that anyone in the United States can call them at zero cost to make reservations and to schedule special events. SmartRoute captures the calls that are routed to the 5-star Asian hotel. The customer's TFN goes through SmartRoute, who moves the call through IVRs to the customer. SmartRoute can also record the incoming calls and make them available to Diamond Continental.

SmartRoute offers a variety of software and services to choose to bundle with the TFNs and/or DIDs such as live virtual receptionist or an artificially intelligent assistant, DIPs, and for tracking marketing campaigns.

But...SmartRoute can also offer TFNs of several geographical areas and also DIDs from 50 + countries to Diamond Continental.  The hotel chain can more easily grow their clientele more easily by being virtually local to a whole nation or to any of 1000s of cities. Those tourist and business travelers who dial Diamond Continental's toll-free number or local DID phone number often pay zero cents per minute to make the call. The potential clients are more likely to call, request information and make reservations.

So, when SmartRoute clients want to receive calls from geographical areas they do not have a physical location in, SmartRoute is able to buy and resell those DIDs or TFNs to them and bundle services that meet the needs of SmartRoute clients.

Readers who want to start or grow a business that provides specific service to the tourism industry, like SmartRoute, can contact a * recommended softswitch solutions provider and add the TFN and DID components via DIDX.

* Just search VoipUsersConference, LinkedIn, Quora and Twitter, but also participate in cloud communications conferences and exhibitions events. Meet those who can help you face to face.

... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Tuesday, February 23, 2016

DIDX Muneeb Iqbal Guides New Telecom Service Providers at GSMA Mobile World Congress

Whether you need your IT innovation recognized in the media or you need to buy and/or sell VoIP SIP DID phone numbers and become a global telecom service provider, DIDX COO Muneeb Iqbal is filling his GSMA Mobile World Congress schedule with people like you in Barcelona, Spain this week! Are you there? Message him at socialmedia @ didx.net for an appointment today.

... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Friday, February 19, 2016

DIDX Tech Phrase of the Week: What is an Information Silo?

An information silo drains the life out of business. Information silos are defined as an employee or a group of employees in the organization who fail to communicate openly, regularly and for the betterment of the company together (and not separately.) When the culture in a business does not guide its employees to share knowledge and to work together, the information silo or silos prevent it from being relevant to changing customer service needs, market conditions and such in a flexible, natural way.  The information silo may believe it is being productive and keeping things afloat, but progress that could happen, will not happen.

But, we all have the opportunity to take advantage of software-defined networking (SDN) and cloud computing. These technologies can encourage better collaboration than ever. Next time, you are asked to get something done, and you reach out to others who can help you collaborate to get it done such as improve one's business website content or choose and prepare to participate in industry events, but you note that days and weeks go by with nothing accomplished, maybe you have an information silo. Communicate and find out why, so your company can move ahead like it deserves.

... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 60 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Tuesday, February 2, 2016

Telecom Giant and Pioneer Tata Communications Offers White Label Global SIP Connect Service

So you think that telecom giants are not ready to foster new IP communications service companies? Think again! On January 18, 2016, Tata Communications launched its absolutely empowering Global SIP Connect service as a white-label solution for service providers. The SIP trunking platform gives service providers the opportunity to expand new voice services to customers via Tata Communications' global network and unified communications portfolio with a tiny up-front investment. Contact Tata Communications to get started in the highly lucrative IP communications business and easily integrate DIDX API with the solutions to let your customers buy, own and use USA and international phone numbers of 64 nations.

Meet Tata Communications, DIDX and 100s of other communications-enabling corporations at Carriers World Asia March 15 - 16, 2016 at the beautiful Centara Grand & Bangkok Convention Centre, Bangkok, Thailand.


Get Business Phone Number of USA from DIDx from Muntwo Productions on Vimeo.

Visit our current SIP DID phone number footprint that can be integrated with Tata Communications white label solution and can be yours now. Be local but offer global!




... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Tuesday, December 29, 2015

Horrendous Boo-boos to Bypass when Bustling over to a New Communications and Collaboration Platform in the New Year

Four horrendous boo-boos to bypass in migration to new communications and collaboration platform:
1. Accept equipment on the premises that very few companies are "licensed" to service. No!

2. Accept a new communications and collaboration platform from a company with no maintenance contract. No!

3. Accept "on the premises" or "in the cloud" communications and collaboration platform without understanding its benefits and seeing how it fits your business needs. No!

4. Forget due diligence before accepting a new communications and collaboration platform. No!

Numbers "1" and "2" can be verified by listening to a popular Northwest Florida real estate agency office manager Barbara McNeil discuss bad telecommunications service choices for equipment on the premises and telecommunications maintenance contracts with Suzanne Bowen (DIDX VP and Suzahdi co-founder). In this case, the company was not convinced to use a communications and collaboration platform in which equipment is stored in the cloud. They chose on the premises equipment with no maintenance contract because the consultant convinced to do the first and not the second. The nightmare began. Listen to the podcast link to learn more.

Which is more secure: the public cloud or on-premises infrastructure? What are the arguments? Which are credible? The worry about security is one of the three main reasons that businesses hold back on the decision to migrate from on-premises to the cloud (hosting equipment and services somewhere else). Compliance and data sovereignty are the other two. People want to know that privacy regulations will be enforced per their business's local government laws. They do not want to take a chance on their data that is stored, for example, in another country...could be subpoenaed by the cloud hosting company's nation’s laws. The security issues include data loss and breaches, insecure application programming interfaces, denial or distributed denial of service.

Last...due diligence! From conversations with hundreds of DIDX telecom, mobile and other wholesale Internet service providers, it is just too easy to jump into the cloud and embrace a unified communications or other combination of communications service provider without conducting due diligence. The most successful providers say they take the first step to provide due diligence information to their potential and current customers. They do not wait for the potential client to ask. They have the proof of their validity, track record and compliance to standards and laws important to the potential client. They not only explain their cloud environment, protection capability, use of encryption, security monitoring practices and actual incident response records without violation of non-disclosure agreements BUT THEY ALSO SHOW PROOF of THEM.

Find out more about Communications/Collaboration in ITEXPO East 2016 sessions, presented by the Society of Communications Technology Consultants International, Inc. (SCTC). Below are a few of the session titles.

Developing your Communications and Collaboration Strategy
Top 10 Mistakes to Avoid when Deploying a New Communications and
Collaboration Platform
Mobility: 6 Things Top Telecom Departments Know and Do Well!
Migrating to UC – Making a Smooth Transition
How Long Can You Tolerate Your Phone/UC System Being Down?
Working with Independent Consultants: Value for the User, the Channel and the Vendor

... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.

Saturday, December 5, 2015

Meet a New, Passionate and Destined for Success VoIP Startup - Only at ITEXPO



What happens at ITEXPO conferences? Pure business development, startup hotness: the Channel, Internet of Things, content marketing, Asterisk from scratch, NFV for mobile coolness and communications solutions. DIDX meets the most inspiring people at ITEXPO events. Trusted by ChinaTel, Aloha Connect and 254 more Internet communications and technologies companies, iNextrix Technologies Pvt. Ltd., its leadership is fresh, smart and its team is  surely destined for success. Listen to Arpit Modi build confidence, belief, and new revenue for any entrepreneur or veteran businessperson who needs VoIP billing, VoIP PBX, DID numbering solution, security solutions, call center solutions, mobile SIP dialer, Asterisk Live Call Monitoring and more? Talk Arpit Modi, Co-Founder & Director at iNextrix Technologies Pvt. Ltd., ASTPP OpenSource Contributor.

Voip, web, and mobile development as well as graphic design are the talents of his 25 member team. Watch the video in which Arpit Modi describes iNextrix, the excellent partnerships he set up during one of the world's most attended IP communications and technologies' events and his passion for his open source telephony platforms such as freeSWITCH and Asterisk and serving his customers. Where did I meet this successful young man with such a positively infectious attitude? Of course, ITEXPO West 2015 in Anaheim, and he'll be back in Ft. Lauderdale, FL January 26 - 28, 2016.


... Are you an IP communications related entrepreneur, telco of any type, wired or wireless, contact center, social or business community portal provider, conference producer and such? Join us at DIDXchange, where you will connect with thousands of telecom-related companies on the wholesale marketplace for virtual phone lines, virtual phone numbers from over 70 countries! Listen to podcasts, watch videos, and go to global events we recommend. If you're not a telephone company, find out how to get your telephone company offers phone numbers from around the world. Advise them to interop and interconnect with DIDX.